Below are the full terms governing use of our services.
1.1. This Terms of Service (“Agreement” or “Terms”) constitutes a binding legal agreement between the user (“Client,” “You,” or “Your”) and Final Hosting (“Final Hosting,” “We,” “Us,” or “Our”), governing the use of all services, websites, and platforms offered by Final Hosting.
1.2. By accessing, registering, or using our services, you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree with these Terms, you must immediately discontinue use of the services.
1.3. You affirm that you are of legal age and have the legal capacity to enter into this agreement.
2.1. Final Hosting is a UK-based digital infrastructure provider offering hosting-related services, including but not limited to:
2.2. All services are delivered virtually and are contingent upon system availability and resource capacity.
2.3. Final Hosting reserves the right to refuse service to any user at its discretion, particularly in cases of suspected abuse or violation of law.
3.1. Upon subscribing to any plan, the client authorizes Final Hosting to initiate automated billing based on their selected cycle:
3.2. Billing will continue automatically unless the client cancels the service via the client portal.
3.3. Users agree to maintain valid payment information. If payment fails:
3.4. Clients are responsible for all charges incurred until cancellation is confirmed by Final Hosting.
4.1. Final Hosting is committed to GDPR-compliant data handling and safeguarding user privacy.
4.2. Our Privacy Policy and Cookie Policy outline:
4.3. All third-party data processors we use (e.g., payment gateways) are contractually bound to meet equivalent privacy standards.
5.1. Clients must register to access services via our Client Area. Upon registration, the user receives a secure dashboard.
5.2. Through the Client Area, users can:
5.3. Clients are solely responsible for maintaining the confidentiality of their credentials. Any actions performed using the account shall be deemed the responsibility of the account holder.
5.4. Final Hosting is not liable for losses caused by unauthorized account access due to user negligence.
6.1. Final Hosting collects, stores, and processes client data to:
6.2. Types of data collected include:
6.3. All data is stored in secure environments with encryption, firewalls, and access controls.
6.4. Clients may request a copy or deletion of their data, subject to legal and operational constraints.
7.1. All fees must be paid in advance unless otherwise agreed in writing.
7.2. Accepted payment methods include:
7.3. Clients are responsible for monitoring billing due dates and maintaining active services.
7.4. Non-payment consequences:
7.5. Final Hosting reserves the right to impose late fees or deny future service in cases of repeated non-payment.
8.1. Refunds are granted only under the following conditions:
8.2. Refunds will not be granted in cases where:
8.3. Refunds are processed back to the original payment method within 5–7 business days, excluding weekends and holidays.
8.4. Refunds are not applicable for add-ons, upgrades, or promotional services.
9.1. Support is available exclusively through our secure ticketing system within the Client Area.
9.2. Support Hours:
9.3. For inquiries, clients may email [email protected], but urgent issues must go through the portal for proper tracking.
9.4. Final Hosting does not guarantee resolution timelines but strives to address tickets within 24 business hours.
10.1. While Final Hosting imposes no strict content restrictions, users must ensure all activity is lawful and compliant with applicable regulations.
10.2. Prohibited conduct includes:
10.3. Violation may result in immediate service suspension or permanent account termination without refund.
11.1. Final Hosting may update these Terms from time to time. Clients will be notified via:
11.2. Continued use of services following such changes constitutes acceptance of the new Terms.
12.1. Final Hosting is committed to delivering reliable services with minimal downtime. We provide a 99% uptime guarantee on all hosting services, calculated on a monthly basis.
12.2. Response Times:
12.3. Availability: Standard support and service operations are available daily from 09:00 to 21:00 (UK Time). Support requests received outside of these hours will be addressed the following business day or on a best-effort basis.
12.4. This SLA excludes planned maintenance and any downtime resulting from factors beyond Final Hosting’s control, including but not limited to force majeure events, third-party service failures, and user-induced errors.
12.5. In the event the uptime commitment is not met, clients may request service credits proportional to the downtime, subject to review and at the sole discretion of Final Hosting.